Quality of Service

Dedicated to Quality of Service

Work with professionals

During 2006 and 2007, Geo successfully rolled out our Quality Management System (QMS) within the Operations function and achieved certification to the International Standards Organisation ISO9001:2000 Quality standard. 

The scope of the QMS incorporates all processes executed during the customer experience from the planning and development through to the delivery and in-life management of their own network
 
Geo also has a dedicated project team of experienced personnel whose sole focus is to plan and execute the delivery of bespoke solutions to customers, based upon the implementation of Geo’s tried and proven project management methodology. Good delivery is only effective when combined with good design and engineering capability.  Over and above the project team we have a strong planning team and design solutions team made up of experienced staff with over 100 years of collective experience in the design and planning of telecommunications networks and solutions.   When you add to this the significant engineering resource and capabilities of Geo’s delivery partners, you have a recipe for outstanding implementation.

Finally, we deliver because we listen to our customers’ requirements and priorities and establish early controls within our project management framework.  Early engagement of our teams in planning, engineering scope development and risk assessment and mitigation is at the heart of our approach.

Latest Geo news
Geo gains ISO9001 Accreditation
21.02.2008
Leading optical fibre network provider Geo has successfully extended its ISO9001 certification so that it now embraces operational areas of the business, including the customer experience.