With us, each customer (and we include some of the biggest names in insurance) gets:
- Dedicated fibre, no bandwidth restrictions: Each customer has its own dedicated fibre. No sharing, no grooming, no spikes. And no more beauty parades to choose which of your critical applications is ‘the most critical’.
- A bespoke network solution you need, not shaping your need to suit us
- True diversity of routes: Our network runs through London’s sewers and along the UK’s gas mains, so we’re where you need, and often where others aren’t.
- Leading network availability: Our network runs 99.9999% of the time, the best in the industry. Our network runs up to 12m under the streets, whereas the competition run theirs just under the pavement or on top of utilities cables which are constantly dug up.
- Infrastructure, wherever you are: Our fibre runs into Lloyd’s and all over the square mile, and our 3000km national network even extends to Ireland.
- A lower cost of ownership: With dedicated fibre, when you need more bandwidth, the upgrade costs are negligible – essentially just the transmission equipment costs on the end. So as your bandwidth goes up, so your costs go down. Really.
- Real choice: We can manage your network for you or, brace yourself, we hand it over to you and you manage it and all of the transmission equipment (we call this dark fibre). Pop another card on the end, and you’ve instantly got more capacity. No waiting twelve weeks. It’s your network.
- An altogether more satisfying experience: In 2010, our customers were 100% satisfied or very satisfied with our network reliability, network security, value for money, strategic partnering, customer service and in-life management. Stop, we’re blushing.


