Current vacancies

We treat all job applicants and employees in the same way, regardless of their sex, age, race, ethnic origin, sexual orientation, religion or any disability. We pledge to treat individuals fairly and equally, and all decisions on recruitment, selection, training, promotion and career management will be based solely on objectives and job-related criteria.

Please note that Geo outsources all the construction and maintenance of its fibre, in addition to its IT department. As such we do not recruit any related roles.

If there are no current opportunities here that are right for you, why not email us your details at careers@geo-uk.net so you can be kept informed of upcoming relevant vacancies.

Operations Infrastructure Manager

(job title to be confirmed)

Vision

An experienced and tenacious manager who has the ability to combine commercial, financial and relationship management skills to maintain Geo’s network infrastructure and services to exacting standards, via an outsourced services arrangement. Acting as an ambassador for the company at all times, leading a culture of positive ownership and accountability, encouraging creativity and responsibility in problem solving

Principal Accountabilities

Management and maintenance of the outsourced operational model which is responsible for all aspects of Geo’s fibre & facilities network infrastructure, and Geo’s bespoke customer transmission & transport solutions;
Responsible for Infrastructure lifecycle management, including delivery of a program of network improvement initiatives within budget;
Operational owner for key supplier contracts and relationships, acting as a point of escalation for the resolution of day to day vendor / supplier issues;
Responsible for ensuring our supply chain maintains Geo’s reputable status as a Code operator, by making sure they adhere to all regulatory processes and procedures (NRSWA, the Code etc.)
Successfully managing the network operations budget by actively seeking creative and innovative solutions to maximise budgetary resources;
Maintenance and ongoing development of key operational processes and systems to maximise efficiency;
Management of both internal KPIs and customer related SLAs to ensure compliance from all parties;
Form part of an out of hours on-call management escalation rota;
Working with Cross functional peers in support of new business providing input into key stages of new business acquisition;

Health & Safety

The Fibre Infrastructure Manager is the process ‘owner’ for H&S within the Operations environment ensuring the outsourced contractor does the same. Areas of responsibility & accountabilities are:-

Ensuring alignment of their process with strategic objectives
Ensuring that their process is fit for purpose or adapt to ensure it is fit for purpose
Developing their process and being alert to end-of-life planning or reinvention
Ensuring on-going monitoring and analysis to confirm that the process is applied as designed and is effective
Ensuring corrective action and / or improvements are applied
Managing related accidents or incidents affecting areas of ownership
Production of and adherence to, high quality project documentation within the Geo project management system in line with our ISO 9001 and ISO 18001 (Health & Safety) processes
Ensuring the provision of adequate training and awareness

Other Responsibilities

Support the project & bid teams as required to achieve the Business Objectives
Support the Head of Operations as part of the Operations Management team
Line management of the Network Support Specialist

Key Skill and Experience Requirements

Extensive experience in the Telecommunications industry with a proven record of accomplishment in an operational environment.
Background in supporting fibre transmission infrastructure and transport solutions ideally in an outsourced environment, including appropriate qualifications in a related area.
Background in a revenue orientated fault management department.
Able to demonstrate the initiative and tenacity to drive forward solutions and adapt to business needs.
Excellent interpersonal and organisation skills
Analytical approach to problem solving.
Accountability orientated.
Chartered Engineer or equivalent professional accreditation (desirable)

Location

London, EC4Y 8DP